Refund policy

At Golden Age Honey™, we are committed to providing high-quality food products to our customers. Due to the perishable nature of our food items, we maintain a strict No Return, No Refund Policy for all food products, as outlined below. Please review this policy carefully before making a purchase.

All food products sold by Golden Age Honey™ are considered final sale and are non-returnable and non-refundable, except in cases where the item is defective, damaged during shipping, or not as described. This policy applies to all perishable and non-perishable food items, including but not limited to:

• Baked goods
• Packaged foods
• Frozen or refrigerated products
• Custom-prepared food items
• Gift baskets

We strive to ensure every order meets our quality standards. If you receive a food item that is:

• Damaged or contaminated during shipping
• Incorrect (not what you ordered)
• Defective or not as described

Please contact us at info@goldenagehoney.com or by phone at 281-346-3278 within 48 hours of receiving your order. Do not open or consume the item. We may request photos or other evidence to verify the issue. If approved, we will provide one of the following remedies at our discretion:

• Replacement of the item at no additional cost
• Store credit for the value of the item
• Refund to the original payment method

We do not offer refunds or replacements for food items based on personal taste preferences, dietary restrictions, or changes of mind. Please carefully review product descriptions, ingredients, and allergen information before purchasing.

If you have any questions or concerns about your order, please reach out to us at:

Email: info@goldenagehoney.com

Phone: 281-346-3278